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Responsible Gambling

Keep gambling in its place

Treat gambling as entertainment, not as a way to make money. Play only with money you can afford to lose, and decide your spending limit before you begin.

Set a time limit as well. Take regular breaks because long, continuous play can affect your judgement. Do not gamble when you are upset or stressed. Speak with someone you trust or seek support instead.

Keep other hobbies and activities in your life. If you lose, do not try to recover the money by continuing to play. Stop at the limits you set.

Which controls can you use

You can ask us to set a deposit limit for a period you choose. Once you reach it, you cannot deposit again until the period resets.

For a short break, choose a 24-hour time-out in the restrictions area of your profile. Your account reactivates after that period ends.

A self-exclusion of at least 6 months, or longer if you choose, can be requested by contacting [email protected] or live chat. During self-exclusion you cannot access your account. Once the selected period has expired, you may ask by email for the account to be reopened.

If gambling has become a problem, or people close to you have raised concerns, you can request permanent self-exclusion through [email protected] or live chat.

A request made through live chat takes effect at once. When you request self-exclusion by email, it begins only when you receive our confirmation email.

Protect minors from gambling

Anyone under 18 cannot open an account or gamble with us. An account found to have been used by a minor is closed and its winnings are forfeited.

Parents and guardians can use parental-control software to restrict access to gambling services. They can also limit a minor's time online. Keep account login details and banking information private, and do not enable a browser or device to remember the password.

Where else can you find help

Gamblers Anonymous offers peer support through shared experience.

Software blockers can restrict access to gambling services on your devices, for example:

We are not responsible for how third-party software performs. If you need help using our responsible gambling controls, contact us through live chat.

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